TERMS & PRIVACY

Our Terms & Conditions and Privacy Policy are designed to protect us and also protect you. We’ve not put anything in them that we ourselves wouldn’t be ok with if we were the customer. But if you have any questions, suggestions or concerns please email us at aerochromics@gmail.com to let us know.

TERMS & CONDITIONS

The information below lays out the Aerochromics Terms & Conditions of Trade. It explains how your order will be dealt with, your rights and our duty to you.

Please read these Terms & Conditions of Trade carefully before ordering. You should understand that by ordering Our Goods, You agree to be bound by these Terms & Conditions of Trade.

These Terms & Conditions of Trade are the terms on which Nikolas Bentel DBA Aerochromics (“Us” or “We”) provides merchandise ("Goods") to you ("You"/"Your") as a consumer via our website www.aerochromics.com ("Website").

For the sake of clarity and avoidance of doubt, only sites owned and operated by Us are subject to this Terms & Conditions of Trade policy (the “Terms & Conditions of Trade”). Your access to and use of the Website is governed by Aerochromic’s Website Terms and Privacy Policy.

We recommend you keep a copy of these Terms & Conditions of Trade for future reference. We will also file a copy of any Orders made by You.

1. INFORMATION ABOUT US

1.1 We are Nikolas Bentel designs DBA Aerochromics , a company registered in the United States.

1.2 If you have any questions, complaints or comments about the website or our Goods, you can email us at aerochromics@gmail.com

2. OUR CONTRACT

2.1 Your order ("Order") constitutes an offer to Us to buy the Goods you select via your Order on the Website. All Orders are subject to availability and acceptance by Us. We will assign an order number to your Order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

2.2 If we are unable to accept your Order, we will inform you of this in writing and will not charge you for the Goods. This might be because the Goods are out of stock, because a credit reference we have obtained for you does not meet our minimum requirements, or because we have identified an error in the price or description of the product

2.3 Goods may vary slightly from their pictures. The images of goods on our Website are for illustrative purposes only. Although We have made every effort to display the colours accurately, We cannot guarantee that a device's display of the colours accurately reflects the colour of the Goods. Your Order may vary slightly from those images.

2.4 If You wish to make a change to the Goods You have ordered please contact Us as set out in Section 1.2. We will let you know if the change is possible. If it is possible We will let you know about any changes to the price of the Order, the timing of supply or anything else which would be necessary as a result of your requested change and ask You to confirm whether You wish to go ahead with the change. If not possible, a full refund will be issued and you will be added to a waitlist and contacted when the Goods are next available to order or preorder.

4. YOUR STATUS

4.1 If you are under 18 years old you are not authorized to make a transaction or register an account with Us on the Website. By placing an Order through the Website, You confirm that You are legally capable of entering into binding contracts and You are at least 18 years old. If you are not legally capable of entering into contracts, We are legally entitled to cancel the order with You and will not be obliged to supply the Goods.

5. PRICES AND DELIVERY

5.1 The price of the Goods is as stated on the Website from time to time and as confirmed to You as part of the Order process when We confirm Our acceptance of Your Order to You (except in the case of obvious error). Prices shown are inclusive of US Value Added Tax and any other applicable taxes (but do not include delivery costs as set out in Section 5.4).

5.2 Prices are checked regularly. However, if We find the price has changed or that there has been a pricing error when We receive Your Order, We will contact You and ask if You wish to proceed at the correct price. If You confirm that You do wish to proceed, then your confirmation constitutes a new Order to us. Please remember that We will not be obliged to supply the Goods until We have sent You an email dispatch confirmation. 

5.3 Goods will be dispatched by Royal Mail, Courier, UPS or Fedex International.

5.4 The costs of delivery will be as displayed to You on our Website and will be confirmed to you while placing the Order.

5.5 We shall endeavour to dispatch the Goods to You as soon as possible after You place Your Order, normally within 2 working days if the Goods are in stock. If We are unable to dispatch the Goods within that time We will email as soon as possible to let You know and give You an estimated delivery date. You will have the right to cancel Your Order and receive a full refund as set out in that email.

5.6 As soon as the Goods are delivered to You, You are responsible for them. If a parcel is damaged, please notify us by 5pm the next working day after the delivery via email to aerochromics@gmail.com quoting your order number.

5.7 Payment for all Goods must be by credit or debit card. We accept payment with Visa, MasterCard, American Express, Maestro, Maestro International or Visa Electron. We use a third party payment processor called Stripe to process the payment of Your Order. By placing an Order with Aerochromics, you acknowledge that We share your personal information and payment detail with Stripe further to their Terms & Conditions as set out at https://stripe.com/ie/terms

5.8 At the point when We send You an email Order confirmation, through Stripe, We will process the payment details You have given to us to take payment for Your order.

5.9 We are not responsible for delays in the delivery of the Goods outside our control. If our supply of the Goods is delayed by an event outside our control then We will contact You as soon as possible to let You know and We will take steps to minimize the effect of the delay. Provided We do this, We will not be liable for delays caused by the event. If there is a risk of substantial delay, You may contact us to end the contract and receive a refund for any Order You have paid for but not received.

5.9 For Your security, when using a credit/debit card, the billing name, address and phone number must match that of the credit/debit card used for payment. We reserve the right to cancel any Order that does not match these criteria.

6. RETURNS AND CANCELLATION

6.1 We want You to be happy with Your purchase from Us. If you are unhappy with the Goods in any way please email us at aerochromics@gmail.com

6.2 Nothing in these Terms & Conditions of Trade is intended to affect Your statutory rights. These rights include:

  • That any Goods supplied by Us will be fit for purpose and of satisfactory quality and will conform to the description given.
  • Certain remedies if Goods are defective.
  • A right to cancel within a specified period and receive a full refund even if they are not defective, as set out in paragraph 6.3 below.

6.3 If for any reason you are unhappy with Your Goods, in addition to your statutory rights under the Consumer Contracts Regulations 2013, we offer you the right to cancel Your Order, return the Goods to us and receive a full refund provided that You have not yet worn, washed or in any other way damaged or modified the Goods, and You return the Goods to us in the same condition in which you received them within 30 days of the confirmed delivery date. You have a legal obligation to take reasonable care of the Goods while they are in your possession.

6.4 To return goods to us, please email aerochromics@gmail.com stating your order number, what item and size you’re returning, and as much information as you can about why you’re returning it. Once we’ve received your email, we’ll ask you to repack and reseal the clothing and Mission Sack in its original packaging to protect it in transit.

6.5 If You decide to return the Goods, You can use a carrier of Your choice. Please obtain a certificate of posting or a receipt of return with price for return paid from the carrier or post office and keep it safe until you have received your exchanged Goods. We will refund You the return postage costs in accordance with the fees set out in 6.6 below. We can’t accept customs charges on returns.

6.6 Your right of return and cancellation as explained above is without prejudice to your local statutory right of cancellation. 

6.7 If Your Goods are faulty or do not objectively meet the description given on the Website, please contact us as soon as possible via email as set out in Section 1.2 to arrange a return and replacement of Goods. If you require a refund, We will refund the value of your order for those Goods including any delivery charges as stated in Section 6.6. 

6.8 Please note that if You fail to take reasonable care of returned Goods, or fail to return the Goods to Us, We will be entitled to make a claim against you for any losses which we suffer.

6.9 Your cancellation rights under the Consumer Contracts Regulations 2013. Consumers have a right under the US Consumer Contracts Regulations 2013 to cancel orders for goods bought online during the period of 14 working days, beginning with the day after the day on which You receive the goods, and receive a refund. Customers outside the US have 14 days to cancel orders under these rights. If you wish to rely on your statutory rights, You are required to cover the cost of returning the cancelled items to Us.

6.10 All refunds will be made within 30 days of notice of cancellation.

6.11 If You end the contract for any reason after Goods have been dispatched to You or You have received them, you must return them to Us. You must post the Goods back to Us by following Our returns guidelines, You need to repack Your invoice, the delivered Goods (which includes clothing and Mission Sack) in the original antistatic packaging and reseal it. You will find a Aerochromics returns address sticker for return of Goods contained in the original paperwork which was sent with Your Order. If You are exercising Your rights under the Consumer Contracts Regulations 2013 You must send off the goods within 14 days of telling Us You wish to end the contract.

6.12 If You need to exchange Your Goods for another size, since We are only making limited stock, We cannot guarantee that You will be able to exchange your Goods for an alternative size. As such, We recommend You check Our sizing guide before You purchase any Goods to see which size will fit You best. Please email aerochromics@gmail.com if You would like to try to exchange your Order for another size. We will reply within 5 working days to confirm whether We still have the new size available.

6.13 If We do have the size available, please follow the process as set out above in Sections 6.4 and 6.5 to return the Goods. Once We have received the returned Goods, We will ship You the Goods in the new size free of charge. If We do not have the size available anymore, You should return the Goods as set out in Sections 6.4 and 6.5, and We will refund You in accordance with the terms set out above.

7. LIMITATIONS ON OUR LIABILITY TO YOU

7.1 Nothing in these Terms & Conditions of Trade shall restrict Your statutory rights (see 6.2 above) or exclude or limit Our liability:

  • for fraud, fraudulent misrepresentation or our Gross negligence or the gross negligence of Our employees or agents
  • for death or personal injury resulting from Our negligence or the negligence of Our employees or agents
  • under section 2(3) ofthe Consumer Protection Act 1987
  • for any matter for which it would be illegal for us to exclude, or attempt, our liability.

7.2 Subject to paragraph 7.1 above, and unless prohibited by Your local statutory law, these Terms & Conditions of Trade shall not:

  • make Us responsible for any damage or loss caused to You where such damage or loss is not reasonably foreseeable to You and Us when You agree to these Terms & Conditions of Trade, including where the damage or loss results from Our breach of these Terms & Conditions of Trade
  • make Us responsible for any damage or loss caused to You where You are not entering into these Terms & Conditions of Trade as a consumer (as defined under Your local statutory law).

7.3 Our aggregate liability to You for any loss or damage arising in connection with these Terms & Conditions of Trade shall be limited in respect of each claim to the purchase price of Your Order or Orders.

7.4 We are not responsible for any delay or failure to comply with Our obligations under these Terms & Conditions of Trade if the delay or failure arises out of any event which is beyond Our control. Such events shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or industrial action affecting Us or Our suppliers.

8. DATA PROCESSING AND PRIVACY

8.1 Please see Our Website Terms and Privacy Policy which contains important information about the use of your personal data and other information regarding Your privacy.

9. ELECTRONIC COMMUNICATIONS

9.1 By using this Website, You accept that communication with Us will mainly be electronic. We will contact You by email or provide You with information by posting notices on this Website. For contractual purposes, You consent to receive communications from Us electronically (to the most recent email address you have provided to us) and You agree that all agreements, notices, disclosures and other communications that We provide to You electronically satisfy any legal requirement that such communications be in writing.

10. GENERAL

10.1 We reserve the right to change or update these Terms & Conditions of Trade from time to time. Revised Terms & Conditions of Trade will be published on this website and, where practical, We will endeavour to alert users to key changes via the homepage. In any case such changes and updates will not affect transactions in process resulting from an order placed before publishing such changes and updates.

10.2 If any of these Terms & Conditions of Trade are determined to be illegal, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining Terms & Conditions of Trade shall survive, remain in full force and effect and continue to be binding and enforceable.

10.3 If You breach these Terms & Conditions of Trade and We take no action, We will still be entitled to use Our rights and remedies in any other situation where You breach these Terms & Conditions of Trade.

10.4 Please note that you are entering into an agreement with a US company. These Terms & Conditions of Trade and any contracts based on them, are governed by and shall be construed in accordance with the laws of the US and any disputes arising out of them shall be subject to the non-exclusive jurisdiction of the courts. Notwithstanding the foregoing, nothing in these Terms & Conditions of Trade shall limit or exclude, or purports to limit or exclude, any statutory rights granted to you under local law (in particular consumer protection laws) which remain unaffected and in full force and effect.

Last updated June 2016

WEBSITE USE AND PRIVACY

These Website Terms and Privacy Policy are the terms on which Aerochromics (“Nikolas Bentel Design LLC dba Aerochromics”, “We” or “Us”) provide merchandise ("Goods") to You ("You"/"Your") as a consumer via our Website www.aerochromics.com (“Website”). Our Privacy Policy explains how certain personal information about You may be processed.

Our Website permits You to order Goods. Your purchase of Goods is subject to and governed by supplementary and additional Terms & Conditions, including the Terms & Conditions of Trade. Please review all applicable supplementary and additional Terms & Conditions carefully before placing an order for products or services.

Please read the Website Terms and Privacy Policy carefully before using our Website. We may revise the Website Terms and Privacy Policy from time to time in our discretion and post any changes to our Website. Where we do make such revisions, they will be effective immediately unless a minimum duration for any revisions to take effect is stipulated under local laws. The date that the Website Terms and Privacy Policy were last revised is shown at the end of the Website Terms and Privacy Policy.

Your attention is drawn specifically to sections 8 and 9 which set out important limitations and exclusions of our liability to you.

Your use of our Website confirms your unconditional agreement to and acceptance of the then current Website Terms and Privacy Policy in their entirety. If you do not accept these terms, please do not use any of the Website.

WEBSITE USE

1. PERMITTED USES OF THE WEBSITE AND RESTRICTIONS

1.1 You will not post, publish, reproduce, transmit, distribute or otherwise view, use or exploit the Website in a manner that:

  • is inconsistent with these Website Terms
  • violates any applicable law, rule, regulation or order
  • could damage, disable, overburden, or impair our Website or interfere with any other party's use and enjoyment of the Website.

1.2 You will not transmit, distribute, introduce or otherwise make available in any manner through the Website any computer virus, keyloggers, spyware, worms, Trojan horses, timebombs or other malicious or harmful programming (collectively, "Viruses"). While We take all reasonable steps to ensure that the Website is free from Viruses, We do not guarantee that this will be the case at all times. You may not use the Website in connection with requesting, harvesting, obtaining or storing any personal information, passwords, account information or information about other users of the Website. You may not use any data mining, robots, or similar data gathering and extracting tools in connection with the Website. If You download software or any other content from the Website, You do so at Your own risk.

1.3 The Website and all text, audio, video, pictures, music, images, graphics, information, content, and other material displayed on, or downloadable from, the Website are either the property of, or used with permission by, aerochromics, its licensors or its content providers and are protected by copyright, trademark and other laws and may not be used except as permitted in these Website terms or with the prior written permission of the owner of such material.

1.4 You may not modify the information located on the Website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information for any public or commercial purpose. Any unauthorised use of any such information may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws, rules and regulations. You may not remove any copyright, trademark or other proprietary notices from the Website.

2. ACCURACY OF INFORMATION

2.1 We attempt to ensure that information on the Website is complete, accurate and current. Despite our efforts, the information on any of the Website may be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currency of any information on the Website.

3. TRADEMARKS

3.1 Certain trademarks, trade names, service marks and logos, icons and domain names used or displayed on the Website are registered or unregistered trademarks, trade names or service marks owned by Aerochromics. Other trademarks, trade names and service marks used or displayed on the Website are the registered or unregistered trademarks, trade names or service marks owned by their respective owners and used with permission by Aerochromics.

3.2 Nothing contained on any of the Website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on any of the Website without our written permission or the written permission of such third-party owner.

4. LINKING TO THE WEBSITE

4.1 Any permitted links to the Website must comply with all applicable laws, rules and regulations and any applicable policies of aerochromics. If You intend to create any link from another Website to any page on the Website, You will email aerochromics@gmail.com to inform inform Us beforehand. We reserve the right to prohibit any such link at any time. Running or displaying the Website or any information displayed on the Website in frames or similar means on another Website without our prior written permission is prohibited.

5. THIRD-PARTY LINKS

5.1 From time to time, the Website may contain links to other Website that are not owned, operated or controlled by Aerochromics ("Third-party Site"). All such links to Third-party Sites are provided solely as a convenience to You. If You use these links, You will leave our Website.

5.2 We are not responsible for any content or other information located on or accessible from any Third-party Site. We also do not endorse, guarantee, or make any representations or warranties regarding any Third-party Site, or any content or other information located at, or accessible from, such Third-party Site, or the results that You may obtain from using such Third-party Site. If You decide to access any Third-party Site linked to or from the Website, You do so entirely at Your own risk.

6. USER INFORMATION

6.1 Other than personal data, which is subject to Aerochromic's Privacy Policy which can be found below, any material, information, suggestions, content, ideas, concepts, know-how, techniques, questions, comments or other communication You transmit or post to any of the Website in any manner ("User Communications") are and will be considered non-confidential and non-proprietary. Accordingly, do not transmit or post any information, suggestions, photographs, content, ideas, concepts, know-how, techniques, questions, comments, opinions or other communications You wish to be kept confidential or for which You expect compensation, acknowledgement or attribution.

6.2 You hereby grant to Us, and our designees, a perpetual, royalty-free, irrevocable, worldwide license to use, transmit, copy, reproduce, distribute, publicly perform, publicly display, and prepare derivative works based upon such User Communications in any and all media now known or hereafter to become known for any and all commercial and non-commercial purposes without the need for any acknowledgement, compensation or attribution.

6.3 You declare and warrant to Us that You are entitled to transmit or post User Communications to the Website and have all relevant licenses and consents from any relevant third parties. We may, but are not obligated to, monitor or review any User Communications. We shall have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications in our sole discretion.

6.4 Individuals who post User Information to the Website agree to waive all so-called moral rights or other similar rights to such User Information.

7. INAPPROPRIATE MATERIAL

7.1 You are prohibited from posting or transmitting to the Website any User Communication that We reasonably believe to be:

  • unlawful, untrue, misleading, threatening, abusive, harassing, defamatory, libellous, obscene, vulgar, pornographic, profane
  • invasive of privacy or personal information
  • infringing upon a third party's intellectual property rights, including any patent, trademark, trade secret, copyright and right of publicity
  • of a type that You do not have the right to post or transmit under law or any contractual or fiduciary relationship, including proprietary or confidential information
  • advertising or an offer to sell or buy any goods or services
  • considered a criminal offense or to give rise to civil liability or constitutes encouragement of the same
  • otherwise objectionable or in violation of applicable law, rule, regulation or order.
  • In addition to any remedies that We may have at law or in equity, if We reasonably determine that You have violated or are likely to violate the foregoing prohibitions, We may take any action We reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate removal from any of the Website of objectionable User Communications. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing Us to disclose the identity of anyone posting such User Communications.

8. DISCLAIMERS

8.1 Your use of the Website is at your risk. The content or any services provided in connection with the Website are provided "as is" without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We do not warrant the accuracy or completeness of the Website or any content, information or services provided or made available therein. The Website may be out of date, and we do not make any commitment or assumes any duty to update the Website.

8.2 The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.

9. LIMITATIONS OF LIABILITY

9.1 We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer system, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing the Website or your downloading of any content and information from the Website.

9.2 In no event will we, our respective officers, directors, employees, shareholders, affiliates, parent corporations, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of the Website be liable to any party for any indirect, special, punitive, incidental, consequential or other damages of any kind (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the Website, any Website linked to the Website, or the content, information or services contained at any or all such Website, whether based on warranty, contract, tort (including negligence) or any other legal theory and whether or not advised of the possibility of such damages.

9.3 The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.

9.4 In the event of any problem with any of the Website or any content, you agree that your sole remedy is to cease using the Website. Nothing in these Website Terms shall limit or exclude, or purport to limit or exclude, our liability for death or personal injury arising from our negligence, or for fraud.

9.5 The disclaimers in sections 8 and 9 above do not apply to products which are dealt with in our Terms & Conditions of Trade.

10. INDEMNIFICATION

10.1 Unless prohibited by applicable local mandatory law, you agree to indemnify and hold us, our respective officers, directors, employees, shareholders, affiliates, parent corporations, agents, successors, assigns and retail partners harmless from and against any loss, cost, damage or expense (including reasonable attorneys' fees and legal costs) incurred in connection with any third-party claim, demand or action arising from or in connection with your breach of these website terms.

10.2 If you are obligated to indemnify us hereunder, we may, in our discretion, control the defence and disposition of any such claims at your sole cost and expense. Without limiting the foregoing, you may not settle, compromise or in any other manner dispose of any third-party claim without our consent.

11. CHOICE OF LAW AND JURISDICTION

11.1 These Website Terms and any contracts based on them are governed by and shall be construed in accordance with the laws of the US and any disputes arising out of them shall be subject to the non-exclusive jurisdiction of the courts. Notwithstanding the foregoing, nothing in these Website Terms shall limit or exclude, or purports to limit or exclude, any statutory rights granted to You under local law (in particular consumer protection laws) which remain unaffected and in full force and effect.

12. CHILDREN

12.1 Access to and use of the Website is made available only to people who can form legally binding agreements under applicable law. The Website is intended for a general audience and is not intended to be used by minor children. Children accessing the Website should obtain the permission and assistance of a parent or legal guardian.

12.2 If You allow Your minor child or a child for whom You are a legal guardian (a "Minor"), to access the Website, You will be solely responsible for:

  • the online conduct of such Minor
  • monitoring such Minor's access to and use of the Website
  • the consequences of any use of the Website by such Minor.

13. TERMINATION

We may suspend or terminate Your use of the Website at any time, for any reason or for no reason. We reserve the right to change, suspend, or discontinue all or any aspect of the Website at any time without notice.

14. STATUTORY RIGHTS

14.1 Nothing in these Website Terms shall limit or exclude, or purports to limit or exclude, any statutory rights granted to You under local law (in particular consumer protection laws) which remain unaffected and in full force and effect.

15. QUESTIONS OR COMMENTS

15.1 If You have any questions, complaints or comments about these Website Terms, please email aerochromics@gmail.com to let us know. We value Your feedback and will aim to respond to You within 5 working days.

PRIVACY POLICY

1. YOUR DATA

1.1 "Your data" means any information about You which is personally identifiable, including, without limitation, Your name, address, telephone number, email address, Username, Password, where applicable, and other information from which You can be identified and which You may disclose to us or otherwise via the Website at any time.

1.2 This information is known as “personal information” or “personal data” because it is capable of identifying You as a living individual. Personal data is afforded specific protections under data protection laws and You can be assured that Your personal data will be handled at all times by us in compliance with such laws, including the US Data Protection Act of 1998.

1.3 We may use cookies to collect information from You that does not personally identify You, thought it may be unique or consist of or contain information that You consider personal. For example, We automatically collect the following information:

  • clickstream information such as the address of the Website that You came from before visiting our Website
  • which pages You visit on the Website
  • what country You are browsing from
  • what default language Your internet browser is set to
  • which browser You used to view the Website
  • any search terms You have entered on our Website.

This information is anonymous, meaning We cannot identify You personally. 

2. COLLECTION OF YOUR DATA

2.1 We collect Your data in specific circumstances, which includes, without limitation, when you:

  • create an online account
  • place an order in accordance with the Terms & Conditions of Trade
  • make a complaint or enquiry or provide other feedback to us
  • place a comment on the Website
  • disclose Your data to us through the Website at any other point.

3. USE OF YOUR DATA

3.1 We use Your data to:

  • process the registration of Your online account and maintain Your online account
  • process and complete orders You place via the Website
  • process and deal with any complaints or enquiries made by You
  • monitor, develop and improve the Website and Your experience
  • make comments available on the Website
  • where (and only where) consented to by You, to send You and keep You updated with information by email/post/telephone about existing and new services and special offers from us
  • where (and only where) consented to by You, to send You information by email/post/telephone about products or services of selected third parties.

3.2 To opt-out of receiving any information pursuant to paragraph 3.1 You can:

  • amend Your preferences accordingly in Your online account
  • use a link contained in any such communication to opt out
  • email us at aerochromics@gmail.com stating Your name and identification details.

3.3 Your request to be removed from our email list to receive marketing communication may take up to 15 business days to become effective. Please note that You may receive emails that were already in process even though We have removed You from our list. Even if You are removed from our list, please know that if You place an order on our Website We will send You an email confirmation to ensure We can complete your transaction.

3.4 Your data will be held by us for so long as is necessary for the purposes for which it was collected (eg To provide you with Goods you purchased under the Terms & Conditions of Trade), for the settlement of any potential disputes which may be raised or otherwise in accordance with legal requirements.

4. PASSING ON YOUR DATA TO THIRD PARTIES

4.1 We will only pass on Your data to other parties as follows:

  • to our employees, agents and sub-contractors to administer Your online account and orders placed under the Terms & Conditions
  • some general statistical information about the Website user base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties and cookies (see 6 below) and other Website analytics may be collected and processed by a third on our behalf but these details will not include information personally identifying You
  • to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or where required by law.

5. DATA SECURITY

5.1 We endeavour to take all reasonable steps to protect Your data and ensure that we have appropriate technical and organisational security measures in place to protection Your data.

6. COOKIES

6.1 Cookies are small pieces of information stored by Your browser on Your computer's hard drive. We use cookies on our Website to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website.

6.2 Most Web browsers automatically accept cookies, though You do not have to. If You wish to disable cookies then You can do so by re-adjusting Your browser settings. Please note that by disabling cookies You may not be able to register with or use all features of the Website, including placing an order under the Terms & Conditions of Trade. 

6.3 Our trusted third-party providers may also use cookies or similar devices to monitor and maintain information about Your use of the Website and understand Your preferences based on previous or current Website visits so that We can offer better experiences for You in the future. 

6.4 For more information on cookies and how to disable them, You can consult the information provided by the Interactive Advertising Bureau atwww.allaboutcookies.org

7. LOCATION OF AND TRANSFERS OF YOUR DATA

In the course of providing the Website and Goods to You, We might use third party providers who may be located in countries in Europe or in the USA. To the extent Your data is transferred to other countries, including countries outside of the EEA, We ensure that Your data is transferred with relevant and appropriate contractual and other safeguards in place to ensure that it is kept secure and handled in accordance with relevant privacy laws. When You access or use this Website, You consent to this transfer of Your data on these terms.

8. ACCESS TO AND UPDATING YOUR DATA

8.1 Where You are a registered online account holder, You may access and update Your data contained in Your online account. If You would like to receive a copy of Your data held by us or would to otherwise access, correct amend or delete Your data, please email aerochromics@gmail.com with your specific request. We might ask You for a proof of identity before we can process Your request.

9. QUESTIONS OR COMMENTS

9.1 If You have any questions, complaints or comments about this Privacy Policy, please email aerochromics@gmail.com to let us know. We value Your feedback and will aim to respond to You within 5 working days.

Last updated June 2016